On-Line Store

This online store offers official International Taekwon-Do merchandise.  The merchandise is a combination of on demand, on request and made to order products.

	On Demand Products A ‘normal’ product held in stock and dispatched as soon as possible after payment is received.  And if we don’t have the size you want, each also has a made to order option.	Dispatch: Next working day
	On Request Products We order these products in just for you, once payment is received.  Because we need to receive them into stock before we send it to you, they take a little longer.	Dispatch: Five working days
	Made to Order Products Following payment your order is added to the next production run, the timeframe for which differs for each product. Tip:Round up a set of orders for the product and we will do a production run just for you, normally within 15 working days!	Dispatch: It depends – refer to each product, and watch for special advertisements

Look for these logos on each product, and if you’re not sure about lead times and availability then contact us – we will get right back to you!

How to order
Simply go to our online store, select the products you want, proceed to checkout and select the appropriate freight and payment options.  Once payment is received we will dispatch the goods as shown above.

Freight options
We freight everything by Fastway Courier, who normally deliver within 1-2 working days.  All dispatches can be tracked through the Fastway Courier web site.

Payment options
You can pay by cheque, online or manual bank deposit, or via credit card using PayPal.  Credit card transactions attract a small transaction fee, but clear immediately.  Payment must be received before we dispatch the goods.  If you order on request or made to order products but don’t pay for them, they won’t be brought into stock for you.

Accuracy of images
Every attempt has been made to accurately reflect the colours, styles and sizes of our products in the online stores. Where we have used mock up images for products, the actual products may include minor variations to colours, logo positions and sizes.

Returns policy
If you discover an issue with our products, please Contact Us and we will do whatever we can to resolve it quickly.  If the product you receive is faulty or differs from what you ordered, we will refund or replace it (at your choice) if the product is returned to us within 30 days of purchase.  The product must be returned as it was supplied, in its original packaging, undamaged, unmarked and unused.

If a fault develops in the product after you begin using it but still within 30 days of purchase we will replace, repair or refund the product depending on the nature and extent of the fault.

Take extra care to order the correct size, especially for made to order products.  If you order the wrong size product we will swap it for another size if we can.  This may not be possible for made to order products.

Return freight is the responsibility of the buyer; replacement freight is the responsibility of the seller.  All freight expenses paid are non-refundable.

Privacy
This online store is operated by our partners, Sapius Ltd.  International Taekwon-Do and Sapius Ltd will not disclose or sell your customer data, contact or credit card details to any third party.  Credit card details are not stored anywhere on our servers or in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Proceed into the online store, or Product Enquiry.